Medewerker Customer Service UK
Functieomschrijving
Jouw functie
Providing excellent customer service is your main goal and you feel responsible for it.
Your key responsibilities
As Technical Customer Service employee you will be part of our After Sales team which works for the British and Irish market. Within this team you will provide our clients with the correct technical product information by phone and email and also help to solve technical issues. You will also be responsible for processing orders for service parts and for scanning and processing service reports.
In addition, you will keep in regular contact with our scheduling team in the UK to coordinate the service requests.