Customer Service Booking

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Customer Service Booking

19 september 2019 Klantenservice 0

For a shipping company in Rotterdam we are looking for a Customer Service Booking. You will be responsible for the Export Department by arranging the daily bookings. Operations and documentation. In this position you will report to the Manager Export department.

Task and responsibilities Customer service Booking:

  • Responsible for accepting and confirming daily bookings
  • Providing a good service with contracts, tenders and clients
  • Taking care of accepting Reefers, IMO and out of gauge cargo and sends application to the principal
  • Daily contact with customers, word wide agents, terminals and carriers
  • Checks the availability of equipment
  • Taking care of the allocations and requests for extra allocation when necessary
  • Arranges pre-carriage in cooperation with the trucking department